Warranty Policy

Warranty & Product Support

Thank you for choosing VJOYCAR.

VJOYCAR offers aftermarket accessories designed for Tesla vehicles. These are aftermarket products, not Tesla original equipment.

Check Compatibility Before Ordering

Please confirm that the product is suitable for your vehicle model, model year, and configuration before placing an order. If you are unsure, contact our team for assistance.

Installation Support

We provide installation guides for our products and recommend installation by a qualified technician.

If you have any questions before or during installation, please contact us for guidance before proceeding.

Warranty & Technical Support

VJOYCAR provides a 12-month product warranty and ongoing technical support.

To request assistance, please contact us with your order number, product details, vehicle information, and a description of the issue. Photos or videos can help our team better understand the problem.

If you experience a compatibility issue following a vehicle software update, please share your vehicle’s software version and the details of the issue. Our team will review the information and advise on available support options.

Thank you for your trust and support.

The VJOYCAR Team