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1. Warranty Coverage
All VJOYCAR products enjoy a 12-month quality warranty from the date of delivery, along with lifetime maintenance service. If your vehicle's software is upgraded and you need updated software for your product, please contact us at any time.
2. Before You Order
It is the purchaser's sole responsibility to determine whether the product is suitable for their vehicle. Please confirm your vehicle model, year, and style before ordering. If you are not sure whether a product can be used on your vehicle, please contact us before placing your order.
3. Installation
VJOYCAR provides installation guides. The installation of any aftermarket product may void or adversely affect your factory warranty, and assessing this risk is the purchaser's sole responsibility. Even when instructions are followed, installation may cause damage to the purchaser's vehicle. VJOYCAR is not responsible for any interior, exterior, or electrical system damage associated with the installation of its products, including but not limited to surface scratches and dents, upholstery tears, discoloration of automotive surfaces, and/or electrical wiring damage. Professional installation is recommended.
4. Quality Issues and Claims
If your item arrives damaged or defective, please email us immediately with clear pictures of the issue. Once your claim is approved, we will send you a brand-new replacement or provide a refund or solution. We will get back to you within 12 hours.
5. Returns
Standard orders can be returned for a refund within 30 days of delivery, provided the item is unused and in its original packaging with proof of purchase. Customized products (e.g., Yoke Steering Wheel, OEM/ODM orders) are not eligible for return or exchange unless a verified quality issue is found.
VJOYCAR provides installation guides for every product, and professional installation is recommended. If you have any questions during installation or usage, please don't hesitate to contact us at any time — we are always ready to help.
Email: sales@vjoycar.com | WhatsApp: 0086-13621925935 (Office hours: Monday to Saturday, 8:00 am–12:00 pm and 1:00 pm–6:00 pm, GMT+8)
We also cooperate with local installation stores with Tesla product experience. If you need professional installation, contact us and we will send you a partner store's contact information where available.
1. LED giratorio 4G y recordatorio de punto ciego : mantiene el recordatorio de punto ciego original (solo para el modelo 3 Highland); El altavoz girará cuando se abra y se cierre la puerta, el altavoz no solo tiene un LED ambiental, sino que también tiene un LED de alarma de punto ciego que lo recuerda.
2. Calidad del sonido: debido a que está oculto por la carcasa de metal, el sonido es un poco más apagado que el sonido original. (No compre si esto le molesta).
3. Varios colores:
Para el modelo 3 Highland: Las luces ambientales LED de tweeter giratorio sincronizan el color de la luz ambiental original del automóvil al 100%;
Para el modelo Y/3: si instala luces ambientales adicionales, la luz LED del tweeter se sincronizará con el sistema ambiental; si no instaló el sistema ambiental, el color del LED del tweeter se iluminará por sí solo;
4. Diseño y materiales de primera calidad: proceso de recubrimiento de galvanoplastia de superficie, resistente al desgaste y hermoso;
5. Instalación no destructiva: no necesita instalación profesional. Fácil de quitar y enchufar para instalar, comuníquese con nosotros para obtener una guía de video de instalación detallada o busque directamente en nuestro canal de YouTube.
VJOYCAR is here all the time.
24/7 customer service to assist with any queries or issues.
📧: sales@vjoycar.com
📞: 0086-136-21925935; 0086-13632682960; 0086-173-2031-0512 (whatsapp / wechat)
We offer detailed install guide and step-by-step tutorial videos. You can contact with us via email at any time. For fast assistance, pls contact with us on wechat or whatsapp directly.
All of VJOYCAR products have 12 months quality warranty;
All of VJOYCAR products have 30 days return for refund. We have local warehouse in France and South Korea. You are welcome to return the order to our local warehouse directly.
We Just Active the Social Media as below, and will push new product video and install guide there.
All of VJOYCAR fans will have chance to test new products for FREE.
Youtube: https://www.youtube.com/@XuSuke
Facebook: https://www.facebook.com/VJOYCAR
Insttagram:https://www.instagram.com/vjoycar/
Tiktok: https://www.tiktok.com/@vjoycar
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