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1. Warranty Coverage
All VJOYCAR products enjoy a 12-month quality warranty from the date of delivery, along with lifetime maintenance service. If your vehicle's software is upgraded and you need updated software for your product, please contact us at any time.
2. Before You Order
It is the purchaser's sole responsibility to determine whether the product is suitable for their vehicle. Please confirm your vehicle model, year, and style before ordering. If you are not sure whether a product can be used on your vehicle, please contact us before placing your order.
3. Installation
VJOYCAR provides installation guides. The installation of any aftermarket product may void or adversely affect your factory warranty, and assessing this risk is the purchaser's sole responsibility. Even when instructions are followed, installation may cause damage to the purchaser's vehicle. VJOYCAR is not responsible for any interior, exterior, or electrical system damage associated with the installation of its products, including but not limited to surface scratches and dents, upholstery tears, discoloration of automotive surfaces, and/or electrical wiring damage. Professional installation is recommended.
4. Quality Issues and Claims
If your item arrives damaged or defective, please email us immediately with clear pictures of the issue. Once your claim is approved, we will send you a brand-new replacement or provide a refund or solution. We will get back to you within 12 hours.
5. Returns
Standard orders can be returned for a refund within 30 days of delivery, provided the item is unused and in its original packaging with proof of purchase. Customized products (e.g., Yoke Steering Wheel, OEM/ODM orders) are not eligible for return or exchange unless a verified quality issue is found.
VJOYCAR provides installation guides for every product, and professional installation is recommended. If you have any questions during installation or usage, please don't hesitate to contact us at any time — we are always ready to help.
Email: sales@vjoycar.com | WhatsApp: 0086-13621925935 (Office hours: Monday to Saturday, 8:00 am–12:00 pm and 1:00 pm–6:00 pm, GMT+8)
We also cooperate with local installation stores with Tesla product experience. If you need professional installation, contact us and we will send you a partner store's contact information where available.
After install the Electric Auto Power Frunk Soft Closing Kit, we can open and close vehicle front trunk automatically by Large Touch Screen, Phone App, KEY FOB, or Siri, etc, which is much more convenient if you use the front trunk to stock your personal package. With waterproof design struts, motor, and control box, no need to worry that water will be income the control box . Updated 3-section struts with a digital motor inside and metal material, keep the power frunk working longer time. A really useful tool for Tesla cars.
1. Some Model Y (Standard Range) made in American Austin factory and German Berlin Factory after 2023.08, there are 2 mixed versions.
2. New Model Y Juniper Since 2025+ doesn't have frunk button, then it need different cable/harness & extra frunk button. Therefore, only Model Y Juniper, it has two editions also. Pls kindly choose the right edition so that we can send the package with extra button + harness.
Finally, there are a lot of different options, please write to us about the model and year of your car after you place an order, just to confirm again that you choose correct version (some customers chose a wrong version always).
1. Higher waterproof level with rubber seal;
2. Silent sound when on / off;
3. For Old Model 3/X/S 2016~2020, it only has 2-section strut version.

















1. Height adjustment
Adjust the tailgate to the appropriate height, press and hold the tailgate button for 5 seconds, and a long beep indicates that the height setting is successful. When it is opened again, it will open to the set height.
2. Speed adjustment
The tailgate opening and closing speed is divided into 3 gears, with 4 gears by default, 3 gears as the lowest, and 5 gears as the highest. Press and hold the tailgate button, and when you hear the buzzer beep 3 times in a row, it means that the speed setting is successful at gear 3. When you hear the buzzer beep 4 times in a row, it means that the speed setting is successful at gear 4, and so on.
3. Reset
There's a "reset" button on the control box. Press it once, it will be back to factory setting. Factory setting is the most suitable speed and height. If it's too fast, there's dangers; if it's too slowly, it may not close perfectly. Therefore, we recommend "factory default setting".
VJOYCAR is here all the time.
24/7 customer service to assist with any queries or issues.
📧: sales@vjoycar.com
📞: 0086-136-21925935; 0086-13632682960; 0086-173-2031-0512 (whatsapp / wechat)
We offer detailed install guide and step-by-step tutorial videos. You can contact with us via email at any time. For fast assistance, pls contact with us on wechat or whatsapp directly.
All of VJOYCAR products have 12 months quality warranty;
All of VJOYCAR products have 30 days return for refund. We have local warehouse in France and South Korea. You are welcome to return the order to our local warehouse directly.
We Just Active the Social Media as below, and will push new product video and install guide there.
All of VJOYCAR fans will have chance to test new products for FREE.
Youtube: https://www.youtube.com/@XuSuke
Facebook: https://www.facebook.com/VJOYCAR
Insttagram:https://www.instagram.com/vjoycar/
Tiktok: https://www.tiktok.com/@vjoycar
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